Shipping policy
We strive to deliver your B'VERGE products quickly and efficiently. Please review the details of our shipping policy below:
Order Processing
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order is dispatched.
Shipping Rates & Delivery Times
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days (where available).
- Shipping rates are calculated at checkout based on your location and order size.
International Shipping
- We ship to select international locations. Delivery times may vary depending on customs clearance.
- Customs Fees: Customers are responsible for any additional customs duties or taxes upon arrival.
Order Tracking
- Once your order is shipped, you will receive a tracking number to monitor the delivery status.
Missed or Delayed Deliveries
- If your order is delayed or lost, please contact our customer support team for assistance.
Incorrect Address or Failed Delivery
- Ensure your shipping address is accurate to avoid delays. We are not responsible for failed deliveries due to incorrect addresses.
For further questions or assistance, feel free to contact our customer support team.